Reviews for Special Event Rentals - Edmonton

Reviews

Awards

37

+12 User photos

• Featured

  Katrina M. Sent on 22/07/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Absolutely incredible!!!

  I’m so happy I chose special event rentals for our reception decor. Kaitlyn was incredible to work with and made everything fun and easy! She helped us pick so many beautiful things! We paid for delivery and pick up and it was definitely worth it! Our reception looked absolutely beautiful. Thank you for everything!!!

  I’m so happy I chose special event rentals for our reception decor. Kaitlyn was incredible to work with and made everything fun and easy! She helped us pick so many beautiful things! We paid for delivery and pick up and it was definitely worth it! Our reception looked absolutely beautiful. Thank you for everything!!!

  • +6 Photos

  Special Event Rentals - Edmonton's reply:

  Hi Katrina,
  
  Thank you for sending this great review. I am excited to share this with Kailtyn.
  
  She has been one of our wedding and rental experts. She helped countless brides pick rental items and decor that will suit their theme and dream. And what's more remarkable is she is just one of our incredible experts here at Special Event Rentals.
  
  We are proud of what she accomplished for your wedding. Hope to serve you again in your next event!
  
  
  Regards,
  John Lavapie, Customer Experience Lead
• Honest Y. Sent on 07/01/2024
  4.4 out of 5 rating

  4.4
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    5.0
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    5.0
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    5.0
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    3.0 out of 5 rating
    3.0
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    4.0 out of 5 rating
    4.0

  Professional team with knowledge and prompt service

  Enjoyed working with this team!

  Enjoyed working with this team!

  Special Event Rentals - Edmonton's reply:

  Hello Honest Y,
  
  Thank you very much for your review! We are glad that you enjoyed working with our rental experts and team. We would love to see some pictures from your event! If you would like to share, you can email them to info@specialeventrentals.com
• Peter D. Sent on 13/10/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Helped make our outdoor fall wedding spectacular!

  “Good clear website, helpful advice and able to provide all of our preferred choices of tent, tables, chairs, dance floor and stage we needed to host our daughter’s wedding. Great set up team. Levelled stage in tent. Clean up after take down was excellent.”

  “Good clear website, helpful advice and able to provide all of our preferred choices of tent, tables, chairs, dance floor and stage we needed to host our daughter’s wedding. Great set up team. Levelled stage in tent. Clean up after take down was excellent.”
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• Sydney S. Sent on 29/09/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Wonderful to work with

  Special event rentals was responsive to all my inquiries and flexible with our pickup date. They were able to add items to my order last minute and were amazing to work with. I rented napkins, boxwood hedge and chairs. Everything looked wonderful and was all high quality.

  Special event rentals was responsive to all my inquiries and flexible with our pickup date. They were able to add items to my order last minute and were amazing to work with. I rented napkins, boxwood hedge and chairs. Everything looked wonderful and was all high quality.

  Special Event Rentals - Edmonton's reply:

  Hi Sydney,
  
  Thank you for this great review.
  
  We always tell our staff to respond to emails and messages as quick as we can. We understand how important this is to brides. Planning a wedding is time consuming, and we want to be the least of your worries.
  
  We are happy you noticed this from your interaction with our crew. We hope we can help you again rent for your next event.
  
  
  Regards,
  John Lavapie, Customer Experience Lead
• Sara S. Sent on 21/08/2021
  4.6 out of 5 rating

  4.6
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    5.0
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    4.0 out of 5 rating
    4.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0

  Helpful with decor

  We postponed our wedding (pandemic) and changed venue and decor. They were very accommodating!

  We postponed our wedding (pandemic) and changed venue and decor. They were very accommodating!

  Special Event Rentals - Edmonton's reply:

  Hi Sara,
  
  We truly love this feedback. Thank you.
  
  Planning a wedding is hard enough. And add up the stress of delays and uncertainties of this COVID-19 pandemic. It is one of the hardest brides could ever experience.
  
  We empathize with the situation we are in. And we are happy to help with some leg work. From making sure we provide as much as help you need for decor and design. To make sure you got everything from your order ready to use and clean.
  
  We are happy we were able to accommodate. We hope to help you again at your next event!
  
  
  Regards,
  John Lavapie, Customer Experience Lead
• Kayla R. Sent on 10/08/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Rentals made easy

  Special event rentals we're extremely helpful especially when we needed to add rentals the day before pickup! Would definitely recommend

  Special event rentals we're extremely helpful especially when we needed to add rentals the day before pickup! Would definitely recommend

  Special Event Rentals - Edmonton's reply:

  Hi Kayla,
  
  Thank you so much for the review.
  
  We are ready for any changes our customers require before or during the day of the event. We want to be reliable for any immediate needs you may need as long as we have them in stock.
  
  I am happy we were able to help you during a critical time. We look forward to assisting you again at your next event!
  
  
  Regards,
  John Lavapie, Customer Experience Lead
• Pat D. Sent on 06/08/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Stress-free!

  Organizing our wedding was fun but there were many stressors so I really appreciated the fuss-free professionalism of Special Event Rentals. The tent, tables and chairs we rented were all clean and in excellent condition. All the staff we dealt with were easy to deal with, very responsive, and professional. Everything happened on time. I thought their website was excellent, very detailed and helpful. Brent was friendly and helpful when delivering. Highly recommend this company.

  Organizing our wedding was fun but there were many stressors so I really appreciated the fuss-free professionalism of Special Event Rentals. The tent, tables and chairs we rented were all clean and in excellent condition. All the staff we dealt with were easy to deal with, very responsive, and professional. Everything happened on time. I thought their website was excellent, very detailed and helpful. Brent was friendly and helpful when delivering. Highly recommend this company.

  Special Event Rentals - Edmonton's reply:

  Hi Pat,
  
  Thank you for your time to write this review! Brent will be happy to see this.
  
  We emphasize to our delivery crew that our culture of top customer service should also continue outside our store. We ensure everyone is friendly when conversing with our customers on-site. Our team also trained them to answer any questions you may have.
  
  We are happy Brent accomplished this with your event. We hope to help you with your rental again soon!
  
  
  Regards,
  John Lavapie, Customer Experience Lead
• Alissa Sent on 26/07/2021
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Beautiful decor with no issues

  Special Event Rentals had decor that adds that special touch to our wedding reception. They were easy to deal with and pickup and drop off was a breeze.

  Special Event Rentals had decor that adds that special touch to our wedding reception. They were easy to deal with and pickup and drop off was a breeze.

  Special Event Rentals - Edmonton's reply:

  Hi Alissa,
  
  Thank you so much for the 5-star review!
  
  We are glad to hear that we helped with your decor. We have hundreds of decor options available for tables, chairs, and even for your wedding reception.
  
  Special Event Rentals - Edmonton is looking forward to serving you again in your next event! Thank you again for your business!
  
  
  Regards,
  John Lavapie, Customer Experience Lead
• Ainslie Sent on 19/07/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  A great wedding experience!

  The rentals were beautiful!!! And everything was timely and Celine was flexible to last minute changes. Celine was very attentive and responsive to me and my wedding planner for last minute additions!

  The rentals were beautiful!!! And everything was timely and Celine was flexible to last minute changes. Celine was very attentive and responsive to me and my wedding planner for last minute additions!

  Special Event Rentals - Edmonton's reply:

  Hi Ainslie,
  
  Thank you for your review. Celine would be happy to hear this from you.
  
  Our company will accommodate last-minute changes to any order. We want to help you be ready for the unexpected. As long as items are available, our customers should feel free to contact us for any additions.
  
  We are happy Celine accommodated your requests just as Special Event Rentals wants to for our clients. We hope to help you again in your next event.
  
  
  Regards,
  John Lavapie, Customer Experience Lead
• Callie Sent on 08/03/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Wonderful experience

  We rented a heater, propane tank, vent and two outdoor carpet runners for my sons wedding this weekend. Jennifer was quick to respond and very knowledgeable about what we may need for our space to heat it. Everything was easy to install and great to use. We had absolutely no issues and drop off and pick up was easy. So grateful for services like this.

  We rented a heater, propane tank, vent and two outdoor carpet runners for my sons wedding this weekend. Jennifer was quick to respond and very knowledgeable about what we may need for our space to heat it. Everything was easy to install and great to use. We had absolutely no issues and drop off and pick up was easy. So grateful for services like this.

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