14 SunLovers Travel Reviews
Married on 29/01/2014
Anna and Scott Married on January 29, 2014 at the Azul Sensatori Hotel Riviera Maya, Mexico I am so glad that we booked with SunLovers for our wedding. We were treated like royalty our entire trip! ... Read more trip! The resort was fantastic, the food was outstanding and the service was beyond compare, all this from a resort we wouldn't have considered if we hadn't been working with Kim. I fully realized just how much work goes in to each wedding when I met with the onsite staff the week before the wedding. They reviewed every single detail with me, including those I hadn't even thought of! Our guests also commented on how great SunLovers services were - they were very impressed with the level of detail and the individualized attention you were able to give you our group. Kim, your services far surpassed what I had expected to receive and we are so thankful for everything you did to make our week so special. From our first meeting with you, to having dear friends surprise us with their presence as I walked down the isle, our wedding was absolutely everything I had imagined and it is in no small part due to SunLovers. Thank you Kim for everything you did for us, we are truly appreciative and will be recommending you at every opportunity!
Married on 23/10/2013
Could not be happier with the service we received from Kim. She's exceptional, and made our wedding incredibly stress-free, never mind helping us to find the perfect venue at which to have our ... Read more destination wedding. I would not hesitate to recommend SunLovers to anyone looking for a Destination Wedding Specialist!
Married on 21/04/2013
I heard of Kim from a coworker, Brandi. She was just raving how hassle free the entire process was. Indeed, the fee that Kim charges is peanuts compared to what she delivers. Her ability to problem ... Read more solve when friends and family fly by the seat of their pants, pull out of their deposits, forget last minute details, and demand the impossible. She also offers wedding planning services ( I didn't access those, I had hired a wedding planner privately). Basically, I told Kim my budget and wishlist and she helped me find something that was wedding appropriate and around the budget (as opposed to the other travel agents that just gave me quotes that were ridiculously high to random, massive resorts). Kim told me about loopholes that would be beneficial to me, and risks associated with the same. She kept the travel group constantly updated and answered all their questions promptly. She strongly advised and made it possible for my fiance and I to have an oceanfront room. She did not hide the fact that airline companies give out a certain bonus if one group books a minimum number of rooms, and credited us that bonus toward our suite! She worked magic to make it easier for my sister and her kid to come and was still mindful of a realistic budget. Kim tracked down a guest that was vacationing in another country to make sure the payment would arrive on time ! Kim will talk to you, when needed, and will talk lots and answer all your questions. Listen to what she has to say, it's valuable information, and some of that info you won't find anywhere else. And she never, ever, ever pressured me into doing something I wasn't comfortable with. In summary, Kim is a great travel agent with excellent customer service skills and excellent knowledge of the business and the people in it. Her service really is a personalized service. With Kim, you get information, education, service like nowhere else, and of course, the trip of your dreams :) Worth every single penny!
Married on 17/04/2013
Justin and Jan DeOliveira Married on April 17, 2013 at the Azul Sensatori Hotel Riviera Maya, Mexico The first time I spoke with Kim, I knew that we had made an excellent decision by seeking out her ... Read more her destination wedding services. Kim is an absolute expert on the Riviera Maya and knows the resorts inside and out. Her amazing attention to detail made our wedding planning into a seamless process. All of the organization, planning and time that Kim put in leading up to our wedding, made our trip into a stress-free, amazing vacation! We were so happy with the Azul Sensatori, it was just the right size resort for our wedding group, the food was amazing and the service was over the top! When it came to the wedding, our coordinators took such great care of us, we felt like we had nothing to worry about and our special day was everything we had envisioned! We honestly had the best time at the Azul Sensatori, it was the perfect resort for us and all of our guests. Everyone was impressed by the resort, the food and most of all, the service. I thought that the wedding coordinators did an amazing job and we really did have the perfect wedding. Thank you again Kim for all your hard work, you are truly amazing at your job! All of our guests commented on how great you were also. We really have you to thank for such an amazing wedding trip and we can truly say that our wedding was a success because of you! Justin & Jan
Married on 13/04/2013
Melissa & Adam Kerr Married on April 13, 2013 at the El Dorado Royale Resort Riviera Maya, Mexico I was introduced to Kim through a good friend who raved about the services she received for her ... Read more destination wedding at the El Dorado Seaside in April of 2011. After leaving my first meeting I thought to myself "This lady knows her stuff". This was how I felt throughout the entire wedding planning process. There was no question Kim could not answer. (I had ALOT of questions.) If she didn't have the answer she would always diligently respond after consultation with the El Dorado Royale wedding coordinators. Kim was a fountain of knowledge on Karisma Resorts, the Mayan Riveria and Destination Weddings in general. Throughout the entire process it was so beneficial having a Travel Agent as well as a Wedding Planner all wrapped up in one. Planning our wedding was completely stress free thanks to Kim. She was there every step of the way whenever I needed her and gave lots of helpful recommendations on all aspects of our wedding. Her firsthand experience with Weddings as well as the Resort made for a very enjoyable engagement for us! The best part of working with Kim was having someone there who truly cares about our experience! She was so helpful with all our guests and taking care of all their needs that we never had to worry about it. In addition to helping us plan our wedding. Kim upgraded our Casita to a Swim-Up, arranged private limousine transfers on arrival and departure and further had special perks available to us at the El Dorado Royale. It's always the little extras that make a trip so memorable and we were so grateful for that! Kim's dedication and hard work in making my wedding dreams come true! Thanks a million Kim, we are so thankful to have met you and we look forward to many trips back to the El Dorado Royale!
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