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Windsor Arms Hotel

18 St. Thomas Street M5S 3E7 Toronto (Ontario) · See map

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Description

Windsor Arms Hotel is a Toronto-based venue that specializes in hosting luxurious weddings and other special events. If you are looking for a mix between traditional charm and modern conveniences, this Victorian hotel will suit your event perfectly. This historic venue offers the finest amenities, furnishings and overall setting, giving a touch of glamour to each event it hosts.

Facilities and capacity

This hotel's facilities include the Courtyard Cafe, which is an elegant space that gives off an air of the romantic era. It is located adjacent to the hotel's lobby and has the capacity to seat 250 guests or 500 reception style.

Services offered

The services offered include:

  • Set up
  • Clean up
  • Cake
  • Event planning
  • Bridal suite

Cuisine

This hotel's catering packages can be completely customized to suit every client's taste. This includes pastry and kosher, and allergy sensitive people. All the ingredients in their menu are fresh, from their creative canapes and soup shooters to their diverse dinner reception stations and plated dinners. Complete bar services are also available.

Accommodation

Accommodation for you and your guests includes 28 comfortable suites which all come with a butler's pantry for services such as laundry placement, shoe shine and service trays. They have enormous bathrooms with deep tubs, separate showers and all the modern amenities an upscale hotel has to offer.

Other facilities

Other facilities include:

  • Spa & Wellness
  • Tea Room
  • Private screening room

Other services

It also offers services for:

  • Bar/Bat Mitzvahs
  • Social gatherings
  • Fundraisers
  • Corporate events

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3.9 of 5.0

9 Reviews for Windsor Arms Hotel

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18 User photos

9 Windsor Arms Hotel Reviews

Kate
Kate Hardy

Married on 11/08/2018

4.8
  • Quality of service 5.0
  • Value 4.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

Treated like Royalty

We had our dream wedding at the Windsor Arms just over a week ago. We were a little anxious at the get-go about the negative reviews but a friend of a friend had her wedding here last year and assured ... Read more us that their experience could not have been more positive. I’m so glad we didn’t pay attention to what we saw online - the space is gorgeous, the food fantastic, and Kelly, the new coordinator clearly knows her stuff. She was very accommodating with the menu and quite obviously wanted us to be happy. We had two private tastings and she worked closely with our planner to make sure all details were taken care of. You do pay a premium for this space but all costs are made known upfront, and for the feeling of old Victorian luxury and the prime Toronto location, it is absolutely to be expected. My bridal party was provided with a gorgeous room to get ready in and having the bridal suite right on site was a huge perk. The Courtyard Cafe (main ballroom), which was stunning before, has even been recently renovated and refreshed (Spring 2018) which was an unexpected and delightful surprise. Our huge thanks to Kelly and Ben for making sure we were so completely taken care of and that each of our guests had an incredible experience.

Olivia
Olivia Ho

Married on 19/02/2017

4.6
  • Quality of service 5.0
  • Value 4.0
  • Professionalism 5.0
  • Responsiveness 4.0
  • Flexibility 5.0

I am so happy we decided to book our wedding at the Windsor Arms Hotel. We were looking for a venue that was more unique and cozy than a banquet hall, and Windsor Arms definitely has that vintage ... Read more charm! We received so many compliments on our venue of choice because of the sheer beauty of the venue. The aesthetics was a huge deciding factor, and the fact that they have an in-house kosher kitchen. I loved the fact that George, the owner, worked with us along the way, and made the time to meet with us and the catering manager (Sharon). Made us feel like VIP patrons throughout. I read other reviews online prior to booking this venue, and I have to give George credit—he may be “rough around the edges” (mind you, so am I), but we brought some of the bad reviews online (which you’ll always find) and asked him to address the issues, and he was very straight forward and open about it, and made us feel assured that we would not experience any issues. Everything is laid out in your contract, and he allowed me to personalize aspects of the contract to better suit our needs. That was one of the elements that I appreciated most, the fact that everything was customized to our requirements. Sharon went above and beyond to address every concern we had, and met with us on multiple occasions throughout the year we were planning. Right down to making sure the size of the strawberries on the plated dessert were proportional. This attention to detail was amazing! We also got a lot of compliments on the food! For me, one of the best parts about the wedding venue was that they really let us have the run of the hotel on our day. We had a rather large wedding for the venue (180 people), and our guests were all over—in the restaurant, in the bar, upstairs, in the main hall….and they did not give us a hard time at all. In fact, they even allowed us to take some wedding photos in the restaurant, which we really appreciated. The wedding suite is gorgeous, and they let us check out the next day very late in the afternoon. All in all, we felt like royalty. For the cons, there aren’t many. First, while we knew this when booking the venue, the venue is really much better for weddings under 150 people (seated dinner with dance floor). It got pretty crowded during cocktail hour, which also lasted a little longer than I would have preferred (though not sure if this was the venue’s fault or my other vendors). So I would say just be prepared for 2 hours of cocktails and get extra hors d’oeuvres. The other thing to note is that this is not a cheap venue….if you are looking for a budget venue, this is not an option. We didn’t do flowers or fancy décor, or super expensive wedding dress, etc. We chose to allocate majority of our budget to the venue because it was so important to us. So be prepared to pay a premium for a historical landmark 5-star venue. Parking is only valet, so we did not cover this for our guests (we also had open bar and didn’t want people driving anyway). All in all, we are very happy with our choice, and we really felt special on our day. The food was great, the venue looked amazing, and working with Sharon was such a pleasure. We look forward to staying at the hotel in the future, and reliving our memories!

E
Eliane Mcdonald

Married on 28/07/2018

4.6
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 3.0

Jaw dropping wedding

We hosted our wedding at the Windsor Arms and had an unforgettable evening. During the planning stages, the catering and event team headed by Kelly at the Windsor Arms went above and beyond. Kelly put ... Read more my mind at ease by sitting with me during the planning stages and mapping out the finest of details. Our guests were blown away by the beautiful space. During the ceremony in the Courtyard Cafe, the light filtered in through the tall skylights, and the chandelier, ceiling and art work added lovely ambience. We hosted our cocktail hour in the Gatsby bar which all guests loved and could not stop raving about. Next for the reception, the team had transformed the courtyard cafe into my vision of a romantic, flower and candle filled space. The lighting adds drama and warmth to the space and is truly beautiful. Our food was delicious and the catering team was able to accommodate dietary restrictions of some of our guests. It is a beautiful, hidden gem to host a wedding and I would recommend it.

A
Annette Hartery

Married on 19/05/2018

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

Art Deco Weddding at The Windsor Arms

We were absolutely thrilled with everything the WA did for us on our wedding day. The Banquet Manager took over once we arrived and really acted like a wedding planner for us as we did not have one. ... Read more The guests raved about everything from the ambience to the food,to the service . It was great. This was a second wedding for the both of us and we had no complaints.

L
Luke Kremer

Married on 09/08/2017

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

We had our wedding reception at the Windsor Arms. Food was great, service was better. Going in we were a little nervous about throwing a party and getting everything done. Sharon MacLeod made the ... Read more whole experience fun, easy and most importantly stress free. I would recommend working with her to anyone!

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