Efficient email response and template customization, photos and quality look good, but Disappointing communication and service day of:
- no headsup of hour delay - we had intended to have photobooth for guest arrival. We tried to call them and no response as to ETA
- no apology or offer to stay to make up for the missed key hour of photos until we asked them
- slow printing process and entering emails delays it too
- wires on the ground were not properly taped down for safety
- photobooth was too close to the background - could not fit larger groups well

This looks like the same company (I emailed with Sami) who did our 4-hour event in Toronto

Sami@Cinebooth was very responsive and quick to answer questions. Lots of templates and backdrops to choose from. All our guests loved the photo booth. Do not hesitate to go with Cinebooth for your entertainment needs they do an outstanding job! Thanks so much for adding to our memorable evening!

Highly recommended. They designed fast and responded to all inquiries very timely. They’re very organized and punctual during my wedding reception. Printer worked the entire duration and was happy I hired them. Only thing they can probably improve is hopefully they can print more copies instead of 4 max. I had big groups in some photos and some didn’t get their own prints. We were also able to receive a usb at the end of the night so I was glad to see all the pictures of my guests who used the photobooth.

We used Cinebooth for our wedding reception. They were amazing to work with and offer the best prices and exceptional services. Would recommend to everyone!

I had the best experience of this service as this was a gift from me for my friend. Best experience to communicate , tons of templates to choose from .
The most important thing was the Customer Service , which was the best thing for them I would say . Really recommend it .

Thank you, Sami - Cinbooth!
SO HAPPY that we decided to have photo booth for our wedding reception.
We and all guests had so much fun!
Many memories and funny ones I must say lol
We get to review online and save all guest photos.
Sami always checking in and answering all my questions.
Hands down, BEST SERVICE AND PRICE in town!!
I would definitely recommend.
Thanks again
Antonio & Antonietta
We still do... One more time

Extremely difficult to communicate with. I did not receive my edited template until 1 day before our wedding at 4PM despite requesting for them a month in advance. Don't bother making any adjustments to their contract prior to signing as it will be forgotten/ignored. I had requested a second printer to be present on our wedding day as back up in case there was any mechanical issues. None of the photos were being printed due to a printer issue in the beginning of the night and the staff said they did not have a 2nd printer on standby. I had also requested for the staff to be in professional attire as this was for a wedding and had this included in our contract. One of the staff showed up in cargo pants and a tshirt and had to be dismissed soon after starting. The photobooth itself also started to lag towards the end of the night resulting in many blurred images. I would not recommend cinebooth to anyone unless they wish to be ridden with anxiety throughout the entire process of working with them. I understand this is a highly busy period for all wedding related vendors but this does not excuse them to disregard contracts and not communicate deadlines in a timely manner with their clients. Hire at your own risk.

Photos turned out amazing. So much fun!