Reviews for Joconde Patisserie
View more informationReviews
4.9 out of 5 rating
28 reviews
4.9 Excellent
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Quality of service 4.9 out of 5 rating
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Response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
96%
Recommended by couples
Awards
28
+13
User photos
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Karolina M. Sent on 28/03/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious and Elegant Cake!
The cake was as beautiful in person as it was online! And absolutely delicious as well! -
Quality of service
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Karen Sent on 17/09/20223.2 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
very high expectation and disappointment at the same time
Hello,
I'm Karen, I appreciate your punctuality in our happy wedding day, the cake looked wonderful, as shown in the website pictures, however, the inside of the cake was dry, and when we cut our cake it crumbled, it also had too much frosting or meringue between the 4 layers and around the cake, which made the cake greasy, also, it lacked more peach filling, since it was the flavor we selected. It was very disappointing to see that most of our guests did not eat the cake and I was one of them, because of all the above mentioned. -
Quality of service
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Victoria Sent on 11/07/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Definitely worth it!
Behnaz did an incredible job, and was able to capture my vision very well! The cake looked and tasted incredible! Thank you!! -
Quality of service
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Arianne W. Sent on 21/06/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful and delicious Cake
The cake was delicious, not too sweet. I left the fresh flowers at the reception area for the pastry chef to decorate my cake as I wanted and the decors was very nice. Cake was delivered on time. -
Quality of service
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Lindsay D. Sent on 26/10/20204.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Yummiest cake ever!
Our wedding cake was so delicious and exactly what I pictured. I would highly recommend Behnaz!Joconde Patisserie's reply:
Congratulations on your wedding again Lindsay.
We are thrilled that you enjoyed your wedding cake and would be honoured to hear from you for any future events you have as well. -
Quality of service
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Maeve W. Sent on 26/09/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing cake/cupcakes and beautiful spread
Oh my god, Behnaz is absolutely incredible! Not only were the cakes and cupcakes incredibly delicious, just LOOK at the spread she created for our wedding day. I would recommend her to anyone looking for a beautiful AND delicious wedding cake. The cake/cupcakes got rave reviews from our guests.Joconde Patisserie's reply:
Thank you for your review Maeve. It was an absolute pleasure to be a part of your wedding day and we are beyond happy to hear that you and your guests enjoyed the cake and cupcakes. It would be an honour to hear from you for your future events as well. -
Quality of service
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Laura G. Sent on 30/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful and delicious wedding cake
We had a great experience with Joconde. Behnaz was very helpful and created exactly what I wanted! I had many comments on how beautiful and delicious the cake was. -
Quality of service
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Mayuko T. Sent on 14/09/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lovely cake!
Behnaz is great! We had a meeting in person at first and had also tasting of cake flavors. Oh it was so tasty!! We decided to choose her right away and we ordered our wedding cake, as well as favours. Our wedding cake looked so beautiful and delicate. Wedding cake shaped cookies were so pretty too! Not only the look, but the cake and cookies were so delicious!! She is amazingly talented. We are very happy with her service!Joconde Patisserie's reply:
Thank you for your kind review Mayuko.
It was a an absolute pleasure to make your wedding cake and cookie favours for your guests. We are thrilled that you enjoyed the painted look of your cake and the flavour as well.
We hope to be able to offer our services to you and your friends and family in the future as well. -
Quality of service
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John B. Sent on 02/08/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Unique Wedding Cake
Behnaz is absolutely talented. She provided our wedding cake and we were blown away. It looked and tasted amazing. She met up with us to do a multi flavour tasting months before the wedding. She gave us many suggestions of layers, sizes, flavours. We could tell that she was really passionate about work and not just doing it for the money like many other places.
I highly recommend Joconde Patisserie to anyone looking for a unique wedding cake that's affordable and also one of a kind! I will be ordering every cake or pastries I need from Joconde Patisserie in the future.Joconde Patisserie's reply:
Thank you for taking the time to write a review John. It was an honour to be a part of Your wedding. We take pride in what we do and it means a lot to hear that our customers are happy with the service and product they receive. We look forward to being included in your events in the future as well. -
Quality of service
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Arash T. Sent on 27/08/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professional and Excellent!
I highly recommend Joconde Pastries to all couples. An amazing and professional vendor who patiently works with clients to obtain their vision. Joconde provides consultation sessions to make sure cake design is relevant to the theme of the wedding, as well as making it in sync with dance floor design.Joconde Patisserie's reply:
Thank you for your kind review Arash. It was a great pleasure and honour to be included in your wedding celebration. It was a great joy to make the cake calligraphy match the rest of the wedding decor and dance floor design. We are thrilled that you are happy with the service and product that you received. -
Quality of service
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