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Reviews for Classic Cleaners & Tailors - Gown Care

Classic Cleaners & Tailors - Gown Care

Classic Cleaners & Tailors - Gown Care

Red Deer, Alberta
4.5 out of 5 rating, 7 reviews
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Reviews

4.5 out of 5 rating
7 reviews
  • Quality of service
    4.6 out of 5 rating
  • Response time
    4.6 out of 5 rating
  • Professionalism
    4.4 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    4.4 out of 5 rating
57% Recommended by couples
  • C
    Courtney Sent on 27/12/2018
    5 out of 5 rating
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      5.0 out of 5 rating
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    Amazing Results!

    I brought in the wedding dress after my destination wedding in Mexico. My dress had a silk-like lining and a delicate daisy lace over top. After spending all night in my dress and raking the beach with it, it was almost completely black on the bottom 1-2 feet of the dress. I wasn’t sure how clean it would be able to get with the different materials and with how dirty it got, but the cleaners did an amazing job and had it looking as good as new in only 5 days! I had requested a rush on the cleaning as I had plans to wear it again for a small ceremony in Alberta, and they were very willing to accommodate. The staff there had to research the material of my dress as there was no tag. They went above and beyond to make sure that they use the appropriate cleaning method for my dress. I would recommend them to anyone! The picture uploaded is after the cleaning:)

    Classic Cleaners & Tailors - Gown Care's reply:

    Thanks so much Courtney for placing your trust in us with such a special gown! It's such a stunner that we are beyond thrilled that we were able to make it as good as new. You looked gorgeous!
  • [Anonymous] Sent on 19/08/2015
    1.4 out of 5 rating
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      2.0 out of 5 rating
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      1.0 out of 5 rating
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      1.0 out of 5 rating
    They charged me an arm and a leg to clean my wedding gown and then when I went to pick it up they had re sewn on my stuff all wrong!! Then they said they would re sew it free of charge and left marks on my dress along with another bad sew job!! I was not impressed and the lady offered me nothing in return! Bad customer service on their end if you ask me! I was going to try and sell my wedding dress but now feel it's to botched to even do so:(
  • [Anonymous] Sent on 02/05/2015
    4.8 out of 5 rating
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    They did a beautiful job. I like that it was eco friendly. They email you when the dress is ready for pickup.

    Classic Cleaners & Tailors - Gown Care's reply:

    Thanks so much for giving us the chance to keep your wedding alive by cleaning your gown!
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  • M
    Chelsea C. Sent on 14/09/2014
    5 out of 5 rating
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    Very very helpful when I called in a panic 2.5 weeks before my wedding with a dress that was suddenly much too big. They got me in quickly and the seamstress was able to work on a time crunch and had my dress done with 2 fittings with 6 days to spare. Prices were very reasonable and she did a fantastic job. I went from not wanting to wear my Ill fitting dress to never wanting to take it off!
  • T
    Tracy H. Sent on 14/08/2013
    5 out of 5 rating
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    Classic Cleaners did a fantastic job getting my wedding dress altered and cleaned prior to my wedding. Their staff was amazing. I had purchased my dress second hand and it was covered in some sort of tomato based splatter. Classic Cleaners was able to get all the stains out of my ivory dress and it looks amazing. The alterations were painless and absolutely perfect. I would highly recommend Classic Cleaners to anyone looking to have wedding dress alterations/cleaning done! Their prices were comparable and my dress was ready as promised on the date.
  • M
    Marilyn J. Sent on 18/11/2010
    5 out of 5 rating
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      5.0 out of 5 rating
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    The quality, professionalism, friendliness and service was excellent when we made arrangements to have my daughter's wedding dress preserved. Would highly recommend Classic Cleaners to everyone who wants this type of service.
  • G
    Gwen S. Sent on 04/09/2010
    5 out of 5 rating
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    Amazing, spectacular, sparkling and glimmering white are a few words to describe how my 50 year old, gray colored wedding dress looked when our niece modeled it for our wedding anniversary. Shannon and her staff were so warm and friendly and extremely helpful. Words can hardly describe what an awesome job they did with my wedding dress. THANKS everyone!!

    Gwen Schafer
    Red Deer