Reviews for FDH Limousines

Reviews

• Ying Sent on 21/07/2016
  1.6 out of 5 rating

  1.6
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  if there is a 0 star i would give zero. i hired them for my wedding day on July 9th. driver showed up 15 min late and request us to make a payment right in front of the church when we arrived 20 min late. wedding ceremony started already i could hear the music going and everyone was rushing in and he comes to me, a fully dressed bride to take out a credit card (where am i suppose to carry a credit card in my full gown) to make a payment knowing that everybody was trying to get me in. My fd had to rush in to cover for me which completely ruined my mood.
  
  the driver had no smile whatsoever through out the whole thing as if we owe him a million dollars.
  
  car was clean.
  
  do not hire them if you want to have a pleasant wedding day. if you don't care that's ok

  if there is a 0 star i would give zero. i hired them for my wedding day on July 9th. driver showed up 15 min late and request us to make a payment right in front of the church when we arrived 20 min late. wedding ceremony started already i could hear the music going and everyone was rushing in and he comes to me, a fully dressed bride to take out a credit card (where am i suppose to carry a credit card in my full gown) to make a payment knowing that everybody was trying to get me in. My fd had to rush in to cover for me which completely ruined my mood.
  
  the driver had no smile whatsoever through out the whole thing as if we owe him a million dollars.
  
  car was clean.
  
  do not hire them if you want to have a pleasant wedding day. if you don't care that's ok
• Demetrius Sent on 03/07/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Now that life is getting back to normal we are finally getting to our reviews!
  FDH Limousines did an excellent job on our wedding day! Daniel and Liza were easy to talk to with planning the itinerary (we used two limos with them) and were courteous and professional. Also they answered all our questions with ease, and I appreciated that they were able to accommodate our location and distance was not a factor at all (with no extra charge). Both the SUV stretch and the Bentley limos were in excellent and clean condition with refreshments, were actually ahead of time, and both drivers were a pleasure to work with. On top of being a great value, our bridal party was happy with the service, and everything worked like clockwork the day of the wedding. Excellent work, and we would totally recommend FDH Limos to our friends & family!
  
  Demetrius & Penelope (married 3/12/2016)

  Now that life is getting back to normal we are finally getting to our reviews!
  FDH Limousines did an excellent job on our wedding day! Daniel and Liza were easy to talk to with planning the itinerary (we used two limos with them) and were courteous and professional. Also they answered all our questions with ease, and I appreciated that they were able to accommodate our location and distance was not a factor at all (with no extra charge). Both the SUV stretch and the Bentley limos were in excellent and clean condition with refreshments, were actually ahead of time, and both drivers were a pleasure to work with. On top of being a great value, our bridal party was happy with the service, and everything worked like clockwork the day of the wedding. Excellent work, and we would totally recommend FDH Limos to our friends & family!
  
  Demetrius & Penelope (married 3/12/2016)
• Stacee S. Sent on 13/10/2015
  2.2 out of 5 rating

  2.2
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    3.0 out of 5 rating
    3.0

  I used this company for my wedding on October 9, 2015 and definitely would not recommend any other Bride (or anyone else) to use for the following reasons:
  
  - The limo showed up nearly an hour late to pick the bridal party up and drop us to the Church. No apology or explanation was given except that the driver had googled the hotel's address and had gone to the first result that had come up. Even though I had sent over a full schedule (including addresses & postal codes of pick up and drop off locations) the day before.
  - When going to take pictures after the ceremony, the driver nearly got into an accident
  - I have recently sent the company an email letting them know of the issues and the fact that I was going to make a negative review they accused me of trying to "blackmail" them and did not even apologize for being late.
  
  To be fair, my interactions with the company haven't been all bad:
  - They answers emails quickly
  - The limo seemed to be clean and came with refreshments
  - The lady from "dispatch" was good
  - The price was reasonable
  
  If you are OK with a good price but bad customer service and possibly being late to your own wedding, go with FDH. If possible, deal with the lady from "dispatch" - I wish I had gotten her name.

  I used this company for my wedding on October 9, 2015 and definitely would not recommend any other Bride (or anyone else) to use for the following reasons:
  
  - The limo showed up nearly an hour late to pick the bridal party up and drop us to the Church. No apology or explanation was given except that the driver had googled the hotel's address and had gone to the first result that had come up. Even though I had sent over a full schedule (including addresses & postal codes of pick up and drop off locations) the day before.
  - When going to take pictures after the ceremony, the driver nearly got into an accident
  - I have recently sent the company an email letting them know of the issues and the fact that I was going to make a negative review they accused me of trying to "blackmail" them and did not even apologize for being late.
  
  To be fair, my interactions with the company haven't been all bad:
  - They answers emails quickly
  - The limo seemed to be clean and came with refreshments
  - The lady from "dispatch" was good
  - The price was reasonable
  
  If you are OK with a good price but bad customer service and possibly being late to your own wedding, go with FDH. If possible, deal with the lady from "dispatch" - I wish I had gotten her name.
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• 
  [Anonymous] Sent on 21/09/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Its all up to you that how you plan to celebrate and enjoy your event in a good way. For us over all it was a great experience with, their service and team was super professional, punctual, flexible, and perfect from inside and outside. I will say Thank you to the FDH LIMOUSINES for making our wedding such a memorable for us. They always arrived early and waited without complaints. I will must hire this company in future for our any event.

  Its all up to you that how you plan to celebrate and enjoy your event in a good way. For us over all it was a great experience with, their service and team was super professional, punctual, flexible, and perfect from inside and outside. I will say Thank you to the FDH LIMOUSINES for making our wedding such a memorable for us. They always arrived early and waited without complaints. I will must hire this company in future for our any event.
• Karine D. Sent on 18/10/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  FDH limousines have good prices with good services. We are very happy with the service we were provided on our wedding day! Best prices out there!

  FDH limousines have good prices with good services. We are very happy with the service we were provided on our wedding day! Best prices out there!

  FDH Limousines's reply:

  Hello Karine,
  Thank you so much for your kind words.
  Customer satisfaction is our #1 priority.
• 
  [Anonymous] Sent on 19/11/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Having called multiple limousine companies to try and book transportation for our wedding, FDH Limousines was by far the most accommodating and pleasant to deal with. There was an extremely professional and friendly lady on the other line that made sure to go over all the details and costs so that there were no surprises, and she would promptly follow-up if there were any issues that arose.
  
  The driver on the day was very professional and had no problems making multiple stops for our photos. Overall, I would recommend this limo service to anyone looking for great service at a competitive price!

  Having called multiple limousine companies to try and book transportation for our wedding, FDH Limousines was by far the most accommodating and pleasant to deal with. There was an extremely professional and friendly lady on the other line that made sure to go over all the details and costs so that there were no surprises, and she would promptly follow-up if there were any issues that arose.
  
  The driver on the day was very professional and had no problems making multiple stops for our photos. Overall, I would recommend this limo service to anyone looking for great service at a competitive price!

  FDH Limousines's reply:

  Thank you! We appreciate you taking time to leave us a review! Looking forward to serving you in future for all your travelling need!
• Steve C. Sent on 15/03/2015
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We had great experience with FDH Limousines on our wedding day, it was amazing to ride in a big limo car with my life partner.

  We had great experience with FDH Limousines on our wedding day, it was amazing to ride in a big limo car with my life partner.
• Amanda L. Sent on 15/03/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Highly recommended company, They have elegant and reliable limo vehicles with professional chauffeur services.

  Highly recommended company, They have elegant and reliable limo vehicles with professional chauffeur services.